TP in the Czech Republic
Teleperformance serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting and analytics, digital integrated business service solutions, and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent.
The company has established the highest security and quality standards in the industry and uses proprietary deep learning technology to optimize flexibility on a global scale.
Teleperformance has been learning from each and every interaction, serving many different countries and segments, because each one is unique
Teleperformance has been learning from each and every interaction, serving many different countries and segments, because each one is unique
Our locations across the world
Teleperformance CZ, a.s. was founded in 1997 as Lion Teleservices CZ. In 2004 became part of the Teleperformance Group and now is one of the largest contact center service providers in the country. Our sites are located in Pardubice, Hodonín and Brno with more than 250 employees and we are still growing.
Teleperformance provides complete customer service to many of the world's leading companies. The company has implemented the industry's highest standards of safety and quality and uses advanced technology leading to learn, optimize and flexibility of global processes which gives our clients the opportunity to differentiate and be the best in the industry.
For more information, please visit the TP CZ website http://www.teleperformance.cz/cs-cz/.
Fraud Warning: Teleperformance hiring managers only use @Teleperformance.com email addresses to contact you. If you receive emails from Teleperformance hiring managers from any other addresses or personal email accounts, please contact us at hr@teleperformance.cz
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More than a bridge between customers and brands
We bring a strategic vision to increase the loyalty and value of your customer base, from solutions to implementation.
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An efficient and unique operation, no matter the location
With the best global practices while learning and evolving with each interaction, we provide billions of connections with customers every year on every channel, and have a deep understanding of local markets as a result.
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The right answer through the right channel at the right time
The knowledge of customer behavior through analytics allows us to provide meaningful information that can be used to enhance products and services, and deliver real business results.
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Emotional intelligence and empathy drive happiness
With technology and AI integration, we are able to enhance the performance of the team, emphasizing the human touch, as well as to implement operations that allow everyone to perform strategically, precisely, and in a timely manner, no matter the location, while maintaining flexibility and the highest security standards.
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Valuable relationships between companies and customers
We make our team an extension of each one of our partners, developing every member into an interaction expert who is able to leave a positive impact for brands and make a difference.
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Interacting to move the world
Each interaction can open opportunities to improve, rebuild and renew trust. That is why we work to make a difference in people’s lives every day.
We invest in creating exceptional work environments and provide opportunities for growth. Join us now!
Apply now!We invest in creating exceptional work environments and provide opportunities for growth. Join us now!
Apply now!